E-Commerce Fulfillment

By engaging our E-Commerce Fulfillment services, it allows companies to concentrate on online sales and marketing. Let us handle your backend operations – inbound, order processing, returns management. These are powered by iStore iSend propriety leading edge technology and years of experience as a pioneer.

What iStore iSend Offers

One Stop E-Commerce Fulfillment Services in Malaysia

iStore iSend offers a premium service while staying cost-competitive. Whether you’re a modest start-up or an international brand, we have the means to deliver results. Using large capacity warehouses and flexible fulfillment services, we automate the picking, packing, and shipping of your business’ orders. This process is automatic and occurs without delay upon your customer placing an order.

Warehousing

Only pay for the space you use. Our flexible storage and organization saves businesses from excessive costs during spikes from seasonal demand!

Pick and Pack

Through our expertise and technology, your orders quickly picked and reliably packed by our trained handlers before shipping them to your customers.

ODIN

With our proprietary cloud-based system ODIN (Online Delivery & Inventory Network) you will be kept abreast of your orders and inventory level, on real-time.

Last Mile Service

We have a wide array of last mile providers and well synchronized to ensure your orders are delivered in cost-effective and timely manner.

E-Commerce Fulfillment Services with

Features That Value Add to Your Business Needs

Virtual Bundle:

Personalization and Customization:

Gift With Purchase Bundle (GWP)

Complete Malaysia E-commerce Fulfillment Solutions

Comprehensive E-Commerce Fulfillment

Our E-commerce fulfillment solutions are designed to be scalable and versatile. We stimulate growth in businesses by providing a complete suite of services that handle everything for you. This frees you from worrying about inventory storage, order processing, customized pick and pack, shipment, and even returns. iStore iSend will cut your operating costs down significantly without any drop in quality.

Goods Inbound

Immediately after signing up, we’re ready to receive your products. Our seamless and timely warehouse practices and responsive receiving department will get your products organized in no time!

Warehousing

Your products are stored in our secured warehouse. Enjoy exceptional care from our expert staff that prioritizes safety and security above all else. You can rest easy knowing your inventory is in good hands.

Inventory Management

Keep detailed accounts of your inventory levels with real-time updates on all sales channels. All products are bar-coded so you can quickly be alerted for low inventory alerts.

Goods Inbound

Immediately after signing up, we’re ready to receive your products. Our seamless and timely warehouse practices and responsive receiving department will get your products organized in no time

Warehousing

Your products are stored in our secured warehouse. Enjoy exceptional care from our expert staff that prioritizes safety and security above all else. You can rest easy knowing your inventory is in good hands.

Inventory Management

Keep detailed accounts of your inventory levels with real-time updates on all sales channels. All products are bar-coded so you can quickly be alerted for low inventory alerts.

Pick & Pack

By completely integrating our system to your eCommerce store, each order is processed the moment it’s placed. We guarantee 100% accuracy and same-day fulfillment. All products are picked and packed to your specific guidelines.

Pick & Pack

By completely integrating our system to your eCommerce store, each order is processed the moment it’s placed. We guarantee 100% accuracy and same-day fulfillment. All products are picked and packed to your specific guidelines.

Delivery

Specialists find the most cost-effective carriers down to the last mile. This applies to both parcels and packages and even includes a global tracking system via our ODIN application.

Returns Management

Our meticulous packing system minimizes the number of returns due to damaged or incorrect goods. However, sometimes things slip through the cracks. We make all returns as quick and painless as possible to create a positive customer experience.

Quick and Easy Order Fulfillment with iStore iSend.

Since 2009, iStore iSend fulfillment service has been the trusted name in e-commerce order fulfillment in Malaysia as a result of our commitment to first-rate service, and flexible, straightforward terms, which include:

No Minimums. No Long-term Storage Fees

Pay-as-you-go Service

Free Shopping Cart Integration

Free Client & IT support

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Our Flagship Warehouse with 120,000 sq. ft of E-fulfillment Space

Fully Operated by iStore iSend WMS and OMS

Highly accurate Warehouse Management System used alongside cutting-edge equipment.

Centralized Distribution Hub with State-of-the-Art Facilities

Optimized work process through tech-enabled warehousing, storage, fulfillment, and distribution solutions within Malaysia.

Secure Facilities and Operations

Our Malaysia-based warehouse facility offers the latest security systems, alarms, and 24-hour CCTV surveillance.

The Best E-commerce Fulfillment in Malaysia

Empowering Your Business To Grow Across Borders

Grow your business by leaving E-commerce operations like inventory management, storage, logistics, and fulfillment to the experts.

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Proven Track Record

We’ve been active since the E-commerce boom in 2009. We’ve serviced businesses all across Southeast Asia with stellar results!

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Performance Oriented

We measure ourselves based on quality, speed, dependability, flexibility, and cost performance objectives. We strive to always be better than before.

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Seamless Integration

We partner with major marketplaces, E-Commerce software, and last mile providers to ensure a streamlined experience for your online business.

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Expansion Opportunities

With fulfillment centres set up in Malaysia, Singapore, Indonesia, and China, you’ll be poised to expand your business far beyond your initial location.

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More Than Just Fulfillment

We provide you with powerful E-commerce capabilities that go beyond fulfillment. These include increasing sales engagement and marketing your business through all possible channels.

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Dedicated Account Manager

Each and every one of our accounts are precious to us. Our E-commerce account managers respond promptly to all questions regarding your business. Their knowledge and attention to detail will let you stay up to date even on the most minor facts of your business.

Brands with iStore iSend

Learn More about Our E-Commerce Fulfillment Services

iStore iSend provides seamless order fulfillment for brands in Malaysia no matter the size. With our proven track record and multi-channel fulfillment solutions, you can cut costs while reaching a larger consumer base. Contact us today to learn how we can help drive your business into even greater success!