Careers
We’re looking for big thinkers with small ego to join us on our mission to make iStore iSend the Number #1 e-commerce fulfillment. solution provider in Southeast Asia.
Join Us And Be Part Of Our Success
At iStore iSend, customers are at the heart of everything we do! We are passionate about helping global brands connect with their customers online, get ahead of their game, and succeed in the e-commerce space. Being part of the a Team means working with multinational brands. Not only that – being part of our team means working alongside like-minded and driven individuals whom you get to learn and have fun with every single day.
Working for iStore iSend is an opportunity to contribute to a successful team. As well as being given your own opportunity to thrive and grow.
Current Opportunities
There has never been a better time to join one of the most inventive and fastest-growing fulfilment companies. Please see the list of open positions below and contact us if you are interested.
Responsibilities
• Facilitate B2C/B2B manual orders
• Monitor and report out-of-stock items daily
• Manage B2B billing and payment reconciliation
• Address platform order issues promptly
• Ensure timely order fulfillment and communication
• Assist in warehouse operations and 3rd party logistics
• Process manual orders and manage inventory
• Support warehouse/internal clearance sales
Responsibilities
• Generate leads, expand client base, explore new markets and engage in various sales activities.
• Execute the full sales process, from prospecting to deal closure.
• Ensure smooth communication with all clients
• Assist in onboarding, addressing queries, and coordinating with internal departments.
• Provide weekly and monthly reports on commercial activities.
• Maintain and update clientele list, highlighting key changes for management.
Responsibilities
• Key account and client point of contact for prompt issue resolution.
• Collaborate with internal teams for seamless client support.
• Proactively address client needs, offering tailored solutions.
• Ensure SLA compliance and efficient FDS ticket management.
• Handle inbound calls, manage returns, and coordinate logistics.
• Assist with daily client inquiries and provide key account support.
• Facilitate complaint resolution and perform ad-hoc tasks.
Responsibilities
• Monitor, respond, and resolve Live Chats/Inquiries on Products, Orders, Refunds, and Returns/Exchanges across multiple e-commerce platforms.
• Ensure clients queries and expectations are effectively managed for optimal satisfaction.
• Assist in general administrative duties and tackle ad-hoc tasks as needed.
Responsibilities
• Providing administrative support to the business development team
• Assisting in the preparation of reports, presentations and proposals
• Identifying and prospecting new business opportunities
• Generating leads through various channels, including online research and networking
• Conducting market research to identify potential clients and industry trends
Responsibilities
• Responsible for company social media content including planning, and execution of copywriting, graphic design, and video production.
• Create visually appealing graphics, images, and videos that align with the company brand’s identity and message.
• Write compelling and concise captions, headlines, and descriptions to accompany the visual content.
• Stay updated on industry trends, competitor strategies, and emerging social media platforms to inform content creation.
• Assist in creating any relevant task in the marketing department.
• Learn how to adapt in the social media marketing environment.
How to Apply
If you would like to be considered for any of iStore iSend rewarding positions for which you are qualified, please fill up the career form. We’ll get in touch with you shortly.
For more inquiries, please email to :
hr.my@istoreisend.com
Could you fit in with this crazy bunch?
Learn more about our story, vision and values
Discover a bit more about our company background, our unique proposition and the mission that drives us.